Please try the new update to version 2.2.1. Did this update fix your problem? If you still have problems after updating, please contact our support by mail to [email protected] and describe the error as detailed as possible. If you get an error message, please send us the message and the error code.
Sorry to hear about your issue. Have you managed to successfully update the game to 1.5.02 and play the game by now? If you encounter technical issues, please contact our support via mail to [email protected] and our colleagues will assist. If you get an error message, it would help to send us the message/error code/attach a screenshot.